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  2. Coronavirus Closure
  1. Home Page
  2. Coronavirus Closure

We’re OPEN to animals and pre-arranged rehoming appointments and planning to REOPEN to visitors.

Raystede is currently still closed but we are looking forward to welcoming visitors back slowly and safely from mid-May at the earliest.

As an animal welfare charity, our rehoming services are open if you would like to adopt a pet or need to give up an animal. You can begin the process online or if you need assistance please do call or email us.

What about rehoming and animal welfare?

We are an animal welfare charity and this is our main priority whilst working hard to keep everyone safe. We are still taking in animals in need and adopting animals out with new processes in place to keep adopters, surrenderers, and Raystede staff safe.

Animal welfare remains our number one priority and we are still providing the highest level of care for the animals on site.

I need to give up an animal, are you able to help?

Yes, we are accepting animals into Raystede. Bringing an animal to us will be by appointment only. If you need to rehome your pet/s, please contact us and we will give you the advice you need. Please click Here for more information.

I would like to adopt an animal, can I still apply?

Yes. We introduced a new online application process for adopters earlier in the year, which can be completed in just a few minutes. You should begin by filling out a form online (please do give us a call if you need assistance). We are not accepting any walk-in appointments as the centre is closed to general visitors.

Our expert animal care team will then consider your application and contact you if we need more details or to invite you to Raystede. Visit our Adoption pages.

If your application is successful and an animal is reserved for you, we will complete the adoption process over email, telephone, and video call as much as possible to minimise any unnecessary contact.

Small animal bondings, both on site and at home are still going ahead - please speak to a member of the Small Animals Team on 01825 880467 for any further information.

How can I continue to support you?

Donate here:

Buy a gift for our animals from Amazon:

Sponsor an animal:

Join our lottery:

Become a Friend Of Raystede:

Do you need any volunteers?

As restrictions are starting to ease, we are planning to bring back our volunteers slowly and safely.

In the meantime, we have some exciting, new volunteering roles in our Visitor Information, Fundraising and Marketing teams. Find out more HERE

I am currently at home, do you need any short-term foster carers?

We have received many offers of foster care for which we are extremely grateful. However, we are unable to process applications for new carers wishing to foster during the pandemic.

We ask foster applicants to consider whether they can help longer term and not just during this difficult time. If you may be able to help with fostering after this pandemic, please visit our website to learn more and download an application form HERE

I have a specific question, how can I contact Raystede?

Please use the email address: for all enquiries and they will be allocated to the relevant section. You can also continue to call our main line 01825 840252.

Useful Telephone Numbers & emails:

General Enquiries: 01825 840252

Rehoming: or 01825 880468

Peaceways Pet Crematorium: 07985 925378

Fundraising and to donate: 01825 840747.

You can also donate via our website:

Is your Peaceways Pet Crematorium Service still operating?

Yes, please call 07985 925378

How can I keep up to date with the current situation at Raystede?

Keep checking our website which is updated regularly. We post on social media most days. Our magazine is mailed out once or twice a year and we also send out an email newsletter once a month.

Subscribe to our Newsletter and stay up to date

What about donations of pet goods, pet food, old newspapers and clean carpet?

Unfortunately we are unable to accept any donated goods, either for the charity shop or pet goods, at this time. Many of our supporters are choosing to sell items themselves on eBay and donate the proceeds to us; if you are able to do this we would be very grateful. If you have newspapers or unused carpet you wish to donate please email or call 01825 840252 to check if we can take them.

Make a donation

Donate now to help us rescue & save more animals' lives.