How to get a copy of your personal information
You can ask to see the personal information we hold about you by contacting us; there is no charge for this and we will reply to you within 30 days. If you make repeated requests to see this information we can charge you an administration fee.
Letting us know if your information is incorrect
You have the right to question any information we have about you that you think is wrong. Please contact us to let us know the problems.
If you do not want us to use your personal information for profiling or research purposes
You have the right to ask us not to use your data for any research or profiling we may wish to do in order to improve the services that we provide at Raystede. Please contact us to let us know that you do not wish us to use your data in this way.
How to withdraw your consent
In certain circumstances, we may ask for your consent to communicate with you, usually about promoting the charity or fundraising. If you have told us you want to receive such communications and by which media – email, phone and/or post – you can change your mind at any time. Please contact us to let us know what you want to change or to withdraw consent.
What if you want us to stop using your personal information?
You have the right to ask us to change how we use your information or to stop using it altogether. This is known as your right to be forgotten. If you want to object to how we use your data, ask us to delete it, or restrict how we use it, please contact us.
How to complain
Please let us know if you are unhappy with how we have used your personal information. You also have the right to complain to the Information Commissioner's Office. Details can be found on their website https://ico.org.uk/concerns/.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Cookies are used by nearly all websites to improve your experience when you visit. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful. A cookie in no way gives us access to your computer or any information about you, other than data about how you use our website.
You can choose to accept or decline cookies.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
If you would like further detail on data protection legislation please visit:
- The Data Protection Act 2018 www.legislation.gov.uk/ukpga/2018/12/contents.enacted
- Information Commissioner’s Office (ICO) www.ico.org.uk The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
- General Data Protection Regulation www.eugdpr.org is a resource to educate the public about the main elements of the General Data Protection Regulation (GDPR)