Please book your visit!
Entry is FREE but it is essential to book a ticket. Visitor numbers are limited for the welfare of our nervous rescue animals and to provide a better visitor experience.
Book your visit
The Sanctuary area and dog walk around the lakes are currently closed until the Autumn due to the Project Terrapin construction work.
The Aviaries close at 2pm every day for the welfare of our birds.
Peaceways Pet Crematorium

You have surrendered an animal to Raystede

Purpose

You have surrendered an animal to Raystede.

Why we collect your data

To enter into a contractual agreement with Raystede to relinquish ownership of an animal to us, either for rehoming or for sanctuary. To facilitate any correspondence that this surrender necessitates.

Our reasons for collecting your data

Contractual.

What data do we collect and keep?

Name address and telephone number. Details of the animal you are surrendering.

How we use your data

To form a contract and for any necessary communication about the animal you have surrendered during and after they come into the care of Raystede.

We may use your data to better understand surrendering and how people who surrender animals to us engage with other Raystede services so we can improve our delivery. We may contact you in the future to help us with surveys to improve our charity and service.

How long we keep your data for and the reasons for this

We will retain your data for the appropriate length of time relevant to the lifespan of the animal you have surrendered in order to maintain a record of the history of the animal for their lifetime. This means we can answer any questions from future owners about the animal's history.

If you use other Raystede services after surrendering an animal, for example adopting an animal or making a donation to the charity, we will retain the information on your record about surrendering for the active life of your relationship with us so we can understand the various services that you have used.

Who will we share your data with?

Your data will not be shared with any third parties, including anyone who adopts the animal you have surrendered.

Your kind donation helps us to rescue and rehome more animals in need.

We rely on your support to save animal's lives.

Monthly Donation One-off Donation