You have used Peaceways services
Why we collect your data
To fulfil our requested service to you and to communicate, as necessary, about the cremation and a memorial for your pet.
Our reasons for collecting your data
What data do we collect and keep?
Name, address, telephone number, mobile number, email address. Records of your correspondence with us. Records of your financial transactions with us.
How we use your data
To correspond about the cremation of your pet and any memorial you require. We may use your data to better understand how people use our pet cremation service and to learn how Peaceways customers use other Raystede services so we can improve our delivery. We may contact you in the future to help us with surveys to improve our charity and service.
How long we keep your data for and the reasons for this
We will retain your details for seven years as there has been a financial transaction between us and we are bound to keep this information for that time. If you use other Raystede services in addition to Peaceways, for example adopting a pet or making a donation to the charity, we will retain the information on your record about Peaceways for the active life of your relationship with us so we can understand the various services that you have used.
Who will we share your data with?
Your data will not be shared with any third parties.