You receive our fundraising appeals and updates by post.
Why we collect your data
To correspond via the post with donors, Friends and Raystede supporters for the purpose of generating income for the charity and telling people about how their support has helped the animals here.
Our reasons for collecting your data
What data do we collect and keep?
Name, address, telephone number, email address, mobile number, transaction details and any correspondence. Gift Aid status declared by you to us. Any consent information you provide. Any areas of interest you share with us.
How we use your data
To correspond as necessary about the donation you have made and to administer that donation. To keep you informed about our work and how your donation has helped the animals in our care and to ask you for donations in the future. We may use your data to better understand people who make donations to us and to learn how they use other Raystede services so we can improve our delivery. We may contact you in the future to help us with surveys to improve our charity and service.
How long we keep your data for and the reasons for this
We hope to develop a lifelong relationship with our donors as we rely on your support to be able to continue to care for the animals at Raystede. We need to let you know about the various ways you can support us and if in the future you decide you don't want to hear from us we need to be able to honour those wishes by keeping minimum contact details so we don't contact you by accident.
Who will we share your data with?
Trusted companies who help us deliver our communications to you – printers, data processors, email delivery service providers.