You've signed up for a challenge event for Raystede.
Why we collect your data
To enable us to liaise with you about the details of the event and your participation in it.
Our reasons for collecting your data
What data do we collect and keep?
Sensitive personal data may be collected about you should it be relevant to the event including special dietary requirements, any special health needs and date of birth. We will also collect your name, address, telephone number, mobile number, email address, payment details, and records of the events you book with us and areas of interest.
How we use your data
To correspond as necessary about the event you have signed up to participate in. To keep you informed about our work and how the money you have raised has helped the animals in our care and to ask you for donations in the future. We may use your data to better understand people who take part in challenge events for us and to learn how they use other Raystede services so we can improve our delivery. We may contact you in the future to help us with surveys to improve our charity and service.
How long we keep your data for and the reasons for this
We hope to develop a lifelong relationship with our donors as we rely on your support to be able to continue to care for the animals at Raystede. We need to let you know about the various ways you can support us and if in the future you decide you don't want to hear from us we need to be able to honour those wishes by keeping minimum contact details on a list so we don't contact you by accident.
We will retain your details for seven years as there has been a financial transaction between us and we are bound to keep this information for that time.
If you use other Raystede services in addition to participating in a challenge event, for example adopting a pet or making a donation to the charity, we will retain the information on your record about your challenge event participation for the active life of your relationship with us so we can understand the various services that you have used.
Who will we share your data with?
Your contact details and sensitive personal data will be shared with carefully selected event providers as necessary to facilitate the event. These providers are vetted to ensure their commitment to the protection of your data.