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Book your visit

  1. Home Page
  2. Visit Us
  3. Visit Our Centre

Book your visit

We are now open to general visitors again but advance booking is essential.

To ensure the safety of our visitors and staff, we are asking that all visitors book a time slot for their arrival and every visitor aged three or over must be counted in your booking. Entry will only be permitted upon the presentation of a printed ticket or shown on a mobile device. Entry is free but we would be very grateful if you would consider making a donation to help us continue our work and help all the animals in our care.

At the start of your visit, our team will be happy to greet you and explain the measures we have put in place to help everyone maintain social distancing and enjoy our beautiful animal welfare site. The charity shop is open, so is the pet goods store and refreshments are available from the Cafe; we are operating table service for eating inside and we are also operating a takeaway service, and we have plenty of outside seating. We ask please that you do not bring a picnic.

Dogs are welcome on a short lead.

For anyone looking to adopt while visiting us, please make sure to book a separate rehoming appointment before you arrive as general visitor tickets don't cover this service.

PLEASE SELECT THE DATE AND TIME YOU WISH TO VISIT AND COMPLETE THE ORDER FORM. YOUR TICKET(S) WILL THEN BE EMAILED TO YOU. YOU MUST COMPLETE THE FORM TO SECURE YOUR TICKET(S).

PLEASE BRING YOUR TICKET(S) WITH YOU, EITHER PRINTED OR ON YOUR MOBILE DEVICE AS OUR TEAM WILL BE CHECKING YOU IN ON ARRIVAL.

We are holding Two Family Learning Days on 29th - 30th October. If you would like to join us to find out why rescue pets are the best please book tickets HERE.

PLEASE SELECT THE DATE AND TIME YOU WISH TO VISIT AND COMPLETE THE ORDER FORM. YOUR TICKET(S) WILL THEN BE EMAILED TO YOU. YOU MUST COMPLETE THE FORM TO SECURE YOUR TICKET(S).

PLEASE BRING YOUR TICKET(S) WITH YOU, EITHER PRINTED OR ON YOUR MOBILE DEVICE AS OUR TEAM WILL BE CHECKING YOU IN ON ARRIVAL.

PLEASE BRING YOUR TICKET(S) WITH YOU, EITHER PRINTED OR ON YOUR MOBILE DEVICE AS OUR TEAM WILL BE CHECKING YOU IN ON ARRIVAL.

PLEASE SELECT THE DATE AND TIME YOU WISH TO VISIT AND COMPLETE THE ORDER FORM. YOUR TICKET(S) WILL THEN BE EMAILED TO YOU. YOU MUST COMPLETE THE FORM TO SECURE YOUR TICKET(S).

We would be grateful if you could complete a short survey after you visit us. Please click the button below to answer a few questions and let us know about your experience with us. We hope you enjoyed your visit.

Click HERE to take the survey.

If you need to give up a pet or want to adopt an animal please visit our adoption & surrendering pages as this is a different process and you don't need to use the general booking system.

Throughout the coronavirus crisis we have been looking after hundreds of animals, some are in need of new homes, others will stay with us for the rest of their life. Many of the animals currently in our care have not seen visitors at all and we are slowly introducing them to a busier environment. Rescue pets tend to be wary and nervous of strangers but a few of our parrots and donkeys are in need of seeing new faces. We can't wait to welcome you back so you can see how we are helping lots of animals that desperately need us.

Whilst you’re visiting make sure you browse through our charity shop, there are plenty of bargains and often a designer label to be had!

When you have finished exploring, treat yourself to a coffee and homemade cakes (Vegan & Veggie options available).

Finally, stock up on animal supplies and treats for your favourite furry friends - We have a wide range of pet goods available and the profits go towards caring for our animals.

Please do book your visit to find out about the work we do and also walk around our rescue centre to try and spot some of our animal residents who are receiving lots of love and attention from our staff.

We rehome dogs, cats, small animals and certain birds such as hens, cockerels and ducks. Where necessary we also provide sanctuary to hundreds of other animals like terrapins, exotic birds, sheep and our equine herd, so they can live out their lives in safety and contentment. Many of them were abused or came from unfortunate circumstances prior to arriving at Raystede.

Our work is only made possible thanks to our supporters: Click here to see our latest fundraising events.

We are open to visitors 10am - 4pm booking online is essential. We are closed Christmas Day, Boxing Day & New Year's Day.

Please leave a donation when you visit so we can continue to help rescue pets find homes.

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