There are many reasons why you may be considering giving up your pet and it can be a very sad time. We are here to support you through this process.
Our Frequently Asked Questions may offer some reassurance and answer any queries you have about the benefits of rehoming through a rescue centre, how we can help, and what to expect during your animal’s journey with us.
At Raystede, we take into our care and rehome over 1000 animals every year. With a dedicated team and exceptional facilities, we will aim to help to find your pet a suitable new home and a fresh start, whilst supporting you at this difficult time.
Are you considering rehoming your pet?
If you are considering finding a new home for your pet it is a good idea to speak to an expert and get some advice initially.
There are many reasons why an animal’s behaviour may change and we recommend getting some advice and guidance from an approved behaviourist or vet. An adjustment in their care, routine or training can have positive results and may mean that you do not need to rehome your pet after all.
However, we understand that sometimes unforeseen circumstances mean you are unable to continue to care for your pet and that the most difficult decision has to be made.
“I just wanted to say thank you to everyone for their kind words and advice over the last couple of weeks, it has been much appreciated at a difficult time. You all obviously care very much about the animals and whilst very sad, I know Maisie will receive great care.”
If you need to rehome your pet, please contact us as soon as the decision is made. We are here to help.
Please complete a 'Request to give up a pet' form to tell us about your pet. If you would prefer to speak with a member of our Rehoming Team, please call 01825 880468 (9am to 4pm, seven days a week).
Please be completely honest when telling us about your pet’s health and behaviour, and the reason for rehoming. We offer a non-judgemental service, with the animal’s best interests at heart.
We will carefully discuss your pet and circumstances to see whether coming to Raystede is the best option for you and your pet. There are some species which we are ordinarily unable to accept, or it may be that coming to Raystede would not be appropriate due to your pet’s behaviour, breed type or health, for example. If this is the case, we will do our best to provide other safe options for you to explore. Please be aware we may not be able to help immediately and may have to add your pet to a waiting list.
“I just wanted to say thank you very much for taking my rabbits in for rehoming. It is greatly appreciated and thank you for understanding.”
Once we have agreed to accept your pet, we will book an appointment with our Rehoming Team to tell us more about your pet and complete the paperwork.
The more detail you can give us the better to ensure we find the most suitable new home. We like to receive copies of your pet’s vaccination card and a health history from your vet.
We also encourage you bring along some of your pet’s personal belongings to help them settle in at the centre.
As Raystede is a charity, some people choose to make a donation to help towards their pet’s care. Whatever you feel able to give is very gratefully received, thank you.
During your pets stay with us, our dedicated team of staff and volunteers will ensure they receive the best possible care. A mixture of home comforts, quiet-time, and positive interaction, such as walks, playtime, grooming and cuddles, is essential. All animals have a thorough behaviour and medical assessment before we start looking for their ideal new home.
“Thank you for loving and looking after my dog. I really appreciate everything you’ve done for him. He was a truly lovely, remarkable, loyal companion.”
We are committed to giving all animals at Raystede the best possible standards of care and welfare.
This is a confidential service; please be aware we cannot share details of new owners, nor can we provide updates. Please be assured that our animal care staff are experienced and dedicated to your pet’s welfare.
Even after an animal leaves us for their new home, we are always available to support the new owner, however far down the line, and we can be contacted for advice and guidance at any stage in the pet’s lifetime.
“We would like to thank the team for all your help with the cats through what has been a difficult period for us as a family.”