There are many reasons why you may be considering surrendering your pet and often it can be a very sad time.
We are here to support you through this process.
Raystede takes into its care and re-homes over 1000 animals every year, with dedicated and experienced staff we can help your pet to find a suitable new home and a fresh start.
Think you may need to re-home your pet?
If you are considering finding a new home for your pet it is a good idea to speak to an expert and get some advice initially.
There are many reasons why an animal’s behaviour may change and an adjustment in their care, routine or training can have positive results and in some cases may even mean that you do not need to rehome them after all.
In many cases we recommend getting some advice and guidance from an approved behaviourist or vet. However, we understand that sometimes unforeseen circumstances mean you are unable to continue to care for your pet and that the most difficult decision has to be made.
If you need to rehome your pet, please contact us as soon as the decision is made. We regularly have a waiting list of pets needing to be placed with us and we are not always able to help straight away.
Please download and complete the attached Surrender Request Form then email it to firstname.lastname@example.org. Or, telephone our Rehoming Team on 01825 880468 (8.30am to 4pm, seven days a week - please leave a message and we will return your call).
We will take some details about your pet, discuss your need to surrender and advise you about our rehoming process.
Please be completely honest when telling us about your pet and their behaviour. Sometimes we will not be able to accept a pet into our care but we may be able to offer advice on what other options you can explore.
Once we have agreed to accept your pet and if we have a space available for them, we will book you an appointment with our Rehoming Team to tell us about your pet and complete the paperwork.
The more detail you can give us the better to ensure we find the most suitable new home. We like to receive copies of your pet’s vaccination card and a health history from your vet.
We also encourage you bring along some of your pets personal belongings to help them settle in at the centre.
We are committed to giving all animals at Raystede the best possible standards of care and welfare.
Our animal care staff are experienced and dedicated. Even after an animal leaves us for its new home, we are always available to support the new owner, however far down the line, and we can be contacted for advice and guidance at any stage in the pet’s lifetime.
If you need to surrender your pet please download and complete the attached Surrender Request Form or telephone the Rehoming Team on 01825 880468.