Feedback and complaints

We strive for the highest standards in everything we do and welcome any and all feedback on your experience of Raystede, and anything we can do to improve. We promise to listen, find out what went wrong and do everything we can to resolve any issues.

Please get in touch by phone or post or scroll down to leave your feedback using the form below.

Call us:

Our fundraising - 01825 840747

Our shops or trading activity - 01825 880475

All other areas - 01825 840252

Email us:

Please note – inbox monitored Monday to Friday, 8:30am to 4:30pm.

Write to us:


Raystede Centre for Animal Welfare

The Broyle, Ringmer

East Sussex


Complaints will be acknowledged within 1 week. Your personal details will only be used in connection with the matter you’re raising.

Please complete and submit the feedback form below.

Boxes with a * indicate a mandatory field.