Visit us

At Raystede, we love welcoming visitors for a glimpse into the vital work we do caring for animals and finding them their forever homes.

Welcome to Raystede. We are open from 10am to 4pm every day, excluding Christmas Day, Boxing Day and New Year’s Day.

Entry is free but it is essential to book a ticket.

No need to print your tickets, just give your details to our friendly Welcome Team who will check you in on arrival.

You can arrive any time and stay as long as you like.

Visitor numbers are limited for the welfare of our nervous rescue animals and to provide a better visitor experience.

The Sanctuary area and dog walk around the lakes are currently closed until later in the year due to the Project Terrapin construction work. This is a unique sanctuary designed to help and care for injured and abandoned terrapins in the South East of England.

Find out more about Project Terrapin here.

* There is a daily guided tour at 11.30am. * Dogs on leads welcome.

Seeing the animals and birds at Raystede

We care for a wide range of animals and birds at Raystede, all of whom are encouraged to behave naturally. Depending on the season and weather they may choose to be outside or they might retreat inside. No day is the same!

Our goats, horses, ponies, alpaca and sheep are usually to be found grazing in the fields.

If you look quietly and carefully into the rodent room you may spot some of our smaller residents such as mice, rats, chinchillas and degus.

The rabbits can be nervous but you may catch them sunbathing or enjoying some fresh greens.

Our colony of tortoises are often out on warmer days and our terrapins are the ultimate sun worshippers!

The Aviaries walkway closes at 2pm every day. This is to ensure the best welfare for our birds.

Raystede is an animal charity and our team are working hard behind the scenes to help extremely anxious animals get to a stage where they can trust people again and be happily rehomed - these are the animals you won't see.

Our Kennels and Cattery are not open to visitors as some of our animals are nervous. If you are interested in adopting, complete an online application form or call 01825 840252 to arrange assistance.

Read on to find out more to help you enjoy your visit to Raystede.

Book your FREE visitor ticket

Seeing the animals and birds at Raystede

We care for a wide range of animals and birds at Raystede, all of whom are encouraged to behave naturally. Depending on the season and weather they may choose to be outside or they might retreat inside. No day is the same!

Our goats, horses, ponies, alpaca and sheep are usually to be found grazing in the fields.

If you look quietly and carefully into the rodent room you may spot some of our smaller residents such as mice, rats, chinchillas and degus.

The rabbits can be nervous but you may catch them sunbathing or enjoying some fresh greens.

Our colony of tortoises are often out on warmer days and our terrapins are the ultimate sun worshippers!

The Aviaries walkway closes at 2pm every day. This is to ensure the best welfare for our birds.

Raystede is an animal charity and our team are working hard behind the scenes to help extremely anxious animals get to a stage where they can trust people again and be happily rehomed - these are the animals you won't see.

Our Kennels and Cattery are not open to visitors as some of our animals are nervous. If you are interested in adopting, complete an online application form or call 01825 840252 to arrange assistance.

Read on to find out more to help you enjoy your visit to Raystede.

Book your FREE visitor ticket

Birds

We provide our birds with plenty of enrichment and spacious aviaries so they can behave as naturally as possible. Some of our birds love seeing visitors but others find it stressful and display negative behaviours. The welfare of our animals is our top priority so the Aviaries area normally closes at 2pm to ensure that all our birds have time each day to relax and unwind.

Please walk quietly and calmly through the Aviaries. Thank you for your understanding.

Dogs

You may not always see rescued dogs in the runs or around the site. Some of our dogs are nervous or have special behavioural needs so they might need some downtime in the kennels. The dogs get a lot of walks from the staff and volunteers (often after visiting hours) and they are also receiving training behind the scenes in our behaviour room and agility field.

Dogs on leads are very welcome in all areas, except the Small Animals area and Rabbitry.

Dogs

You may not always see rescued dogs in the runs or around the site. Some of our dogs are nervous or have special behavioural needs so they might need some downtime in the kennels. The dogs get a lot of walks from the staff and volunteers (often after visiting hours) and they are also receiving training behind the scenes in our behaviour room and agility field.

Dogs on leads are very welcome in all areas, except the Small Animals area and Rabbitry.

Daily tour

Join our free guided tour every day at 11.30am. Head to the meeting point outside Visitor Information where you will find your personal tour guide.

Rehoming and adoption

Many of our animals are looking for their forever home. If you would like to adopt please visit our adopt page and complete an online application form. When animals arrive with us, we get to know them through behavioural and medical assessments. Our expert animal care teams carefully use this information alongside your application to see if the match could be a success.

You can also call our Rehoming Team on 01825 880468 if you would like to talk to us directly.

Or, drop into Raystede to speak to our Rehoming Team. All animals available for adoption are described on our website. We desperately need rehomers, but adopting a rescue animal can take a little extra time and patience. Please note – rehoming and viewing of animals takes place by appointment only.

If you would like to find out about fostering or need to give up an animal, please get in touch.

Please support our work!

Raystede is a charity and we need your support to enable us to continue caring for the animals who so desperately need our help. Please support us during your visit by using our pet goods shop, charity shop and café, giving a donation. Visit our ‘How you can help’ pages to find out more about getting involved and supporting Raystede.

How to find us

Raystede is located on the B2192, between Ringmer and Halland, opposite the East Sussex Gliding Club. For directions and contact details, please visit our Contact Us page.

Thank you, enjoy your visit!

We rely on your donations to help animals like Topsy.

When Topsy arrived with us, he was severely underweight and needed a lot of care. We couldn't help the amount of animals we do without your support. Please donate to help more animals get the care they deserve.

Donate